Frequently Asked Questions

How do I place an order?

All items listed on the website that are in stock are available for purchase. Simply place an order here and we will send you further instructions via email.

How do I pay?

We accept payments via bank transfer (BPI only), PayMaya (Credit or Debit Card) and COD.

Where do you ship?

We offer nationwide standard delivery. For same-day express delivery, order at

Are your items authentic?

All items are 100% authentic and legitimate, bought from the original manufacturer. Our items have a QR code which you can use to verify the authenticity of the item through the manufacturer’s website.

Do you have a warranty/return policy?

Please see our Bright Cares™ Guarantee page to read all about our return policy.