We know how frustrating online shopping can get – from defective or wrong items to non-responsive vendors, we’ve been there and experienced that. As online shoppers ourselves, we understand how disappointing it can get and we want to change your online shopping experience. Here at Bright Tech, we strive to go above and beyond for our customers and to make their experience as hassle-free as possible. The BrightCares™ Guarantee Return Policy makes returning items easy and convenient for you.

Our store only sells original products but defects can still occur a small portion of the time. If you have any issues with your order, please just let us know and we will happily send you a replacement. No need to send the defective item back, all it takes is a few photos and videos and we’ll have a replacement item on the way to you. Easy returns, fast shipping. That’s the BrightCares™ Guarantee.